By phone or fax
Call 800-345-5530 in the US and Canada. Our office hours are 9 AM to 5 PM, Pacific Time.
Call 530-477-0701 internationally. Please feel free to call us with any questions you may have.
By email
info@cavalcadeproductions.com
For security, please order by sending two emails, each with half of the name, address, card number, and expiration information.
By mail
Cavalcade Productions, Inc.
PO Box 2480
NEVADA CITY CA 95959
Shipping We normally ship by Priority Mail, the first working day after we receive your order. Shipping charges for the US are as follows:
2-DVD series: $7 for one, $11 for two, $13 for three to six series
3 or 4-DVD series: $11 for one, $13 for two to six series
Videos for survivors (DVD): $6 for one, $1 each additional
Larger orders, expedited shipping, and international shipping costs are calculated individually; please contact us for a quote.
Payment
We accept personal checks, POs or faxed requests from institutions, and Visa, Mastercard, American Express, and Discover.
Rentals
All of our videos, except the videos for survivors, may be rented as well as purchased. Rental period is one week per video, starting when you receive the video. For example, if you rented two videos, the rental period would be two weeks. Rental fees are applicable to purchase.
Order Form
If you need an order form, you can download one to print out here [PDF, 8K].
Replacement Policy
If you buy any video from us, and it later wears out or becomes unusable, we will replace it for a fee of $20, including shipping. (Of course, if a video is defective upon receipt, well replace it for free.)
DVD Upgrade
If you already have some of our VHS programs and would like to upgrade to DVD, you may purchase them for half price. Survivor DVDs are $25 for the upgrade.
Discounts and Offers
(Only one discount per order, please.)
Rent to purchase
All our video series may be rented to purchase. This applies not only at the time of first rental, but cumulatively; that is, if you rent the same video twice, the third time you rent it you only pay the balance due for purchase.
Complete a set Our programs are in sets of two to four videos, and the set price is $25-$85 less than the videos ordered separately. If you purchase one video in a series, you may later purchase the rest of that series by paying the balance rather than the individual price.
Nonprofits
We offer a 20% nonprofit discount to verified nonprofit organizations.
Preview If you wish to preview before purchase, we will be happy to send you transcripts of any of our programs, as well as the text of the trainer’s guide.
Volume discount
If you purchase two or more video series at the same time, we will deduct $50 from each series price (2 series - deduct $100, 3 series - deduct $150, etc.). For very large orders, contact us for a quote.
Trainer’s Guides
A trainer’s guide accompanies each video series at no extra cost. The guides may be purchased separately for $15 plus a $5 shipping charge.
Videos for survivors These are available for purchase only. They sell for $39.50 each plus $6 shipping, or $35 if purchased with any other video. The set of eight survivor videos is $240 ($30 each), plus $13 shipping, and includes a trainer’s guide.
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